Get in touch

Three ways to reach us.

A real person reads every message. We usually reply within a few hours during the day, and first thing in the morning for evening notes.

Best for booking questions, special requests, and anything not urgent.

Texting is usually faster than calling. Spells 1-855-44-VACAY on a keypad.

1-855-448-2229 →

Already checked in? Reply to our welcome SMS — it goes straight to us. Fastest path for in-stay issues.

Helps us help you

When you reach out, share:

The property name (e.g. "Montrose Downstairs" or "Canyons Resort Condo") if your question is about a specific stay.
Your check-in date if it's about an existing booking.
The confirmation code from your booking email — not required but it speeds things up.

Emergency at the property?

If something can't wait — a leak, a broken lock, anything urgent — we'll respond fast. For genuine life-safety issues, call 911 first.