Best for booking questions, special requests, and anything not urgent.
support@rent4vacay.com →
Get in touch
Three ways to reach us.
A real person reads every message. We usually reply within a few hours during the day, and first thing in the morning for evening notes.
Phone & text
Texting is usually faster than calling. Spells 1-855-44-VACAY on a keypad.
1-855-448-2229 →During your stay
Already checked in? Reply to our welcome SMS — it goes straight to us. Fastest path for in-stay issues.
Reply to welcome SMS →
Helps us help you
When you reach out, share:
- The property name (e.g. "Montrose Downstairs" or "White Pelican Lane") if your question is about a specific stay.
- Your check-in date if it's about an existing booking.
- The confirmation code from your booking email — not required but it speeds things up.
Emergency at the property?
Text or call the number above immediately.
If something can't wait — a leak, a broken lock, anything urgent — we'll respond fast. For genuine life-safety issues, call 911 first.